Mid-Autumn Festival is approaching online shopping for moon cakes

The Mid-Autumn Festival is approaching online shopping for mooncakes. The city’s Consumer Council reminds that online shopping mooncakes need to pay attention to quality, shelf life and delivery time. The Mid-Autumn Festival is approaching, and a variety of moon cakes have been listed. With the rise of e-commerce, many businesses and even "old" physical stores have launched online shopping moon cake activities. However, for online shopping moon cakes, Dongguan City, the relevant person in charge of the Consumer Council said that although online shopping moon cakes are convenient and quick, but after problems arise, there are difficulties for consumers to defend their rights, such as difficult proofs and difficult rights protection in different places. To this end, Dongguan City Consumer Council reminded consumers to pay attention to product quality, shelf life and delivery time when purchasing moon cakes.

Online shopping moon cake hot cake mold hot

Since online shopping is convenient and fast, if you want to send moon cakes to friends and relatives who are not around you, online shopping may be the best choice, so more and more young people have chosen to purchase moon cakes online. Miss Tian who lives in Dongcheng Dongtai Garden is prepared to buy moon cakes for her parents in Sichuan. “But when I saw online, online shopping mooncakes were prone to quality, damage, etc., so there was some concern.”

Yesterday, reporters entered the words “moon cake” on Taobao and immediately jumped out to Taobao, which had 100 pages of moon cakes. Daoxiang, Ronghua, Mickey, and other well-known brands also opened flagship stores on Taobao, and many Taobao shops had the most recent moon cake turnover. Are in tens of thousands.

The reporter also learned that self-made moon cakes have recently become a new upsurge to welcome the Mid-Autumn Festival. Many young white-collar workers are prepared to use their homemade moon cakes as a mid-autumn gift for family members or friends. Therefore, the moon cake mold has become the most popular online shopping recently. When the reporter browsed the shops on Taobao, they found that the sales of moon cake molds grew rapidly in the past month, and the number of moon cake molds sold exceeded 2,000. Some merchants also provide customized services for moulding patterns and texts. It is also very popular.

Online shopping disputes are difficult to maintain rights

Online shopping mooncakes are quick and easy, but there are often disputes. According to the relevant person in charge of the city's Consumer Council, the quality of online shopping moon cakes cannot be fully monitored. Consumers can only be confused by false impressions by using online pictures to “order cakes by appearance”.

At the same time, different moon cakes have different requirements for storage environment and delivery conditions, and some courier companies have limited transportation capacity, resulting in delays in delivery. This is also an important reason for online shopping disputes.

In addition, online shopping moon cake is also prone to overdue issues. “If consumers do not ask for details during online shopping, some merchants may send mooncakes that are near their expiration date to consumers. What is more, they will replace the expired mooncakes with new ones, and fabricate new production dates to resell them.”

"Although there are a lot of risks in online shopping for moon cakes, after some problems arise, some merchants often excuse their responsibilities on the pretext of consumers' lack of consumption vouchers and improper preservation of the environment." The relevant person in charge of the city's Consumer Council said that online shopping for moon cakes has occurred in food safety and goods are not on board. When consumer disputes and other consumer disputes arise, there are also difficulties for consumers to defend their rights, such as the difficulty in submitting evidence, and the difficulty in maintaining rights in other places.

Consumer reminder:

The city’s Consumer Council reminds people to pay attention to the following points when shopping online for mooncakes:

First, choose large shopping malls, well-known websites, and reputable online shops to purchase regular manufacturers and branded moon cakes; if online shopping for moon cakes, it is recommended to select the same city businesses;

Second, look for the "QS" mark and production license number, pay attention to the production date and shelf life of the moon cake packaging, on-site inspection;

Third, pay attention to checking whether there are food additives on the packaging label, whether there is a state prohibited additives;

Fourth, mooncakes purchased online or sent to relatives and friends in other places must consider the risk of delivery time and transportation environment;

Fifth, it was found that mooncakes purchased had problems with quality, extra shelf life, etc. Mooncakes and purchase documents should be held to contact the merchants, online shops or website customer service as soon as possible.